Frequently Asked Questions

What information do I need to provide before getting a quote on tool making?
What’s the information needed for plastic injection molding quotation? 
Does Fasia provide mold manufacturing & plastic injection molding for the customer?
We are new to plastic mold production and injection molding, where should we start?
How does Fasia protect our idea and Intellectual Property sufficiently? 
Which system does Fasia use, Metric or Imperial system?
Where does your mold base come from?
What’s the mold life produced by Fasia? 
Can Fasia provide the steel certificate and heat-treatment certificate?
What is the lead time for an injection mold?
How can I know the process of mold building?
Can Fasia import raw material from oversea for us?
Can Fasia make cheaper tools for test marketing? 
What is the minimum order size / value of plastic parts you accept? 
Does Fasia make spare mold parts for the customer?
Do I need to arrange a 3rd party quality inspection company to your factory before shipment?
Can Fasia ship products to our factory to our suppliers in China?
How will molds be packed?
Can you provide any references from clients who work with you in the past for our verification of your credential as a potential supplier? 
How about the size & the production capacity for plastic injection molding of Fasia? 
How can I know if Fasia is a suitable and reliable factory to work with?
Is Fasia a private company? 
Generally, what are the payment terms available for Fasia?
How do we pay Fasia invoices? 
As Fasia is our preferred and long-term Contract Manufacturer, can you finance our tooling or at least amortize our tooling? 
What is 1+5 Service Guarantee?
What is vertically integrated production? 
What is FOB and EXW terms?

 

 What information do I need to provide before getting a quote on tool making?

Clients need to provide the product’s 3D AutoCAD drawings (such as IGES, STEP, or X_T format etc.) which can be generated by us). We can also make a quote based on Sample parts and 2D drawings (in DWG, DXF, or even PDF format [but with weight information]). In addition, we need the production information listed in our quotation form such as estimated order quantity and plastic injection materials etc. Quotation is ready within 5 working days normally, and can be even faster per your request.
The above information is what we normally need to ask before providing quotes. In a word, the more detailed information of product and mold provided by clients, the more exact price Fasia quotes. Please do not hesitate to ask if you have further questions about what we may need in order to best serve you.

 What’s the information needed for plastic injection molding quotation?

The information needed are as follows:

    a. Mold information such as mold type, size, no. of mold cavity and clamping force.

  1. b. Product specification such as materials, color, weight per parts, quantity, post-production & packing requirement

In a word, the more detailed information provided by clients, the more exact price Fasia quotes.

 Does Fasia provide mold manufacturing & plastic injection molding for the customer?

Yes, we can do both molding making and plastic injection molding within our factory. Also, client can choose one of our production service (molding making or injection molding or even post-production service) which depends on client’s need.

 We are new to plastic mold production and injection molding, where should we start?

You can start by providing us some general information. We can provide service for you after studying your drawings with a quotation. We are supportive to partners and designers by providing professional advice on production of new products.

How does Fasia protect our idea and Intellectual Property sufficiently?

Fasia works on lots of brand-new, innovative products so we take IP protection very seriously. All manufacturing procedure will be done in our own factory(in-house production) and CAD files do not have to leave our office.. If you want more protection we will be happy to sign a Non-Disclosure Agreement (NDA) before receiving any confidential information from you. Kindly contact us if you need a sample of NDA for reference.

 Which system does Fasia use, Metric or Imperial system?

Both are OK. It depends on client’s requests.

 Where does your mold base come from?

The mold base used in Fasia is purchased from LKM, Ming-Lee, DME, HASCO etc.

 What’s the mold life produced by Fasia?

The mold life depends on the type of steel used and the tooling maintenance. In general, there will be a longer tooling life with harder steel. For example,
AISI P20/1.2311= Tool steel about 32-35 HRC. Tool life around 350,000 shots.

AISI 420/S136/136H = Assab stainless steel about 33 HRC. Tool life around 400,000 shots.
NAK80 = Daido tool steel about 40 HRC. Tool life around 600,000 shots
AISI H13/1.2344 = Tool steel hardened to about 50 HRC. Tool life around 1,000,000 shots.
AISI 420SS/1.2083 = Stainless steel hardened to about 50 HRC. Tool life around 1,000, 000 shots.

 

 Can Fasia provide the steel certificate and heat-treatment certificate?

Yes, our steel suppliers will provide the steel certificate and heat-treatment certificates for client’s reference.

 What is the lead time for an injection mold?

It normally takes 6 to 8 weeks to make plastic injection molds but it depends on the complexity of mold construction. The whole adjustment process of the mold normally takes about 2 weeks. For example, once the mold are ready, they will be tested, known as T1 sampling which will be sent to the client. Once getting client’s feedback, normally some small adjustments will be made to the tool, and revised samples are sent to the client. If the sample is approved by the client, the tool is approved and ready for injection molding.

 How can I know the process of mold building?

Once the tool design is approved by customers, the tool building process will begin. At this time, we will send an estimated schedule of mold building to you. Also, we will give you weekly status reports with digital pictures and actual processes therefore you can know the stage of mold building clearly. To avoid misunderstandings during the whole production process, unlike many factories, we are proactive in contacting and visiting clients. Clients are assigned our bilingual project managers to assure clear communication throughout.

 Can Fasia import raw material from oversea for us?

Sure, we obtain the import & export license which permit us to import most of the raw material

 Can Fasia make cheaper tools for test marketing?

Sure, we can simply make molds with hand-operated sliders and limited tool life for test marketing. Once the test marketing goes well, we can make molds using higher quality steel which will last longer. We can also make mold with multiple cavity, so that production goes faster, and unit cost becomes lower.

 What is the minimum order size / value of plastic parts you accept?

Usually, our clients order a minimum of 2,000 USD / SKU per order. The minimum quantity depends on the unit cost of the parts. When the delivery amount is less than 2000USD, there will be an additional handling fee. However, if the tools are big, we accept small batch size as a service.

 Does Fasia make spare mold parts for the customer?

Yes, we can do precision molds and specific parts of the mold such as cavity, core, slide, insert, etc. as per customer request.

 Do I need to arrange a 3rd party quality inspection company to your factory before shipment?

We welcome anyone to our factory for inspection of our goods during production or before shipment.

 Can Fasia ship products to our factory to our suppliers in China?

Yes, we have our own delivery trucks for shipment. We can also arrange local express company for the delivery.

 How will molds be packed?

For export purpose, we will pack the molds strictly according to the standard of export regulation and client’s specific requirement.

 Can you provide any references from clients who work with you in the past for our verification of your credential as a potential supplier?

Please contact us at info@fasiaplastics.com should you need any references. We will provide you references upon your requests since we need to request approval from our client first.

How about the size & the production capacity for plastic injection molding of Fasia?

Fasia was established in 1992 and own a 43,000 square feet factory with 27 plastic injection molding machines ranging from 50 tons to 450 tons clamping force. The production plant is operating in 7/24 and the production process and manpower can be adjusted flexibly to according to clients’ order and requirements.

 How can I know if Fasia is a suitable and reliable factory to work with?

 The best and fastest way is to visit our factory and know our products in-person. We are keen to show you our manufacturing process and quality control process.

 Is Fasia a private company?

Yes, Fasia is privately owned and its representative office is located in Hong Kong which is a registered limited company handling client’s quotations and enquiries, close communicating and cooperating with business partners and dealing with import and export logistics. The wholly owned factory is located in Foshan (Guangzhou, China) for all production process.

 Generally, what are the payment terms available for Fasia?

A: Mold: 40% deposit with purchase order/contract, 30% after approval of T1 samples, 30% before delivery all.
Part: 40% deposit with purchase order/contract, 60% before delivery all.

 How do we pay Fasia invoices?

We accept T/T, L/C and Bank transfer etc.

 As Fasia is our preferred and long-term Contract Manufacturer, can you finance our tooling or at least amortize our tooling?

Please contact us at info@fasiaplastics.com and we welcome to discuss every possibility.

 What is 1+5 Service Guarantee?

1 working day for processing and following up your enquiry.
+
5 working days for replying you with a detailed quote.
Our project managers will strictly follow up every stage of production and delivery process. All above reflecting our commitment that every customer deserves All-rounded, Efficiency, and After-sales services.

 What is vertically integrated production?

Vertical integration is a style of management control for companies in which several steps in the production of a product are controlled by a single company.

 What is FOB and EXW terms?

EXW (Ex Works/factory) and FOB (Free on Board) are a defined commercial terms widely use in international commercial transactions.